Rush hour. Golden hour. Brows on your lunch hour.
Streets ahead. First to arrive. Big names in shiny houses. Home of icons and first timers. An experience. A makeover. A surprise at every corner. Chance encounters and fragrance counters. Get your fill – come back for more. Revolving doors. Chaos and contour. Hot spots. The Beauty Spot. Never stops. Transformations, refill stations, the beauty destination.
June 2024. Selfridges confirms its status as the beauty destination, the city’s beauty hall, with the completion of a 12-month Beauty renovation in the London store. The launch is celebrated with a campaign shot by acclaimed photographer and filmmaker, Sam Youkilis called Big City Beauty.

Credit: Andrew Meredith
The Beauty Hall
- Over 300 Beauty brands with 50 exclusive to Selfridges
- Over 200 Beauty services
- Over 1000 Beauty experts
- Over 150 Beauty pop ups per year
- Over 2500 refill options from 74 brands, with a pledge for all beauty brands to incorporate refill into their counters by 2025
- The new Beauty Spot is the Beauty Hall’s permanent destination for creative and experimental beauty retail concepts – launching with an exclusive residency from REFY
- A bespoke lighting system has been created for optimal shade matching and colour consultations
- Wednesday morning inclusive ‘quiet hour’ for customers seeking a calmer, quieter shopping experience (Available in all four stores)
- A programme of Beauty events will be held each weekend throughout June in London, Birmingham and Manchester Beauty Halls to celebrate each city’s unique culture as part of Big City Beauty

Credit: Andrew Meredith
The First ‘Beauty First’
The London renovation enhances and futureproofs the interior, which reflects the iconicity of the store’s 1909 Beaux Arts façade, mirroring its classical columns and scale. Selfridges was the very first department store to house beauty on the ground floor. In the years since then, every major global department store has followed suit. Through this innovative approach, teamed with the pioneering idea of bringing products above counter for customers to experiment with, founder Harry Gordon Selfridge created an instant energy and buzz straight across the threshold of the store. This formula has been so successful that the blueprint is used across the world. At Selfridges to this day, the power of beauty culture collides with its founder’s “everyone is welcome” manifesto (with products at every price point – from a bestselling £6 lipstick to rare £2,500 fragrance.)
Fast forward 115 years, the Selfridges Beauty Hall is world-leading yet city-centric, welcoming global brands and local communities – a home for the beauty zeitgeist. It is an essential destination for exclusivity, innovation and newness in colour and an unrivalled skincare edit; with an expansive fragrance offer (last year, Selfridges sold more than 10 million litres of fragrance – or enough to fill 4 Olympic swimming pools). It is home of haircare legends and the world’s only dedicated haircare and hair accessories space. The Beauty Hall offers over 200 services – from on-counter quick fixes to full colour consultations, engraving and personalisation to clinical residencies with leading experts.
A head-to-toe menu of beauty services encompasses consultations for colour, skin and fragrance, on-counter treatments, personalisation and gifting ideas (in addition a suite of expert hair, nail, brow and skin services in the innovation-focused Beauty Workshop). Newness in the main Beauty Hall includes skin diagnostics and decoding from Estée Lauder, Lancôme and Prada; La Mer Treatment Pods, An Armani Glow Bar, virtual “try on” and mini masterclasses at Charlotte Tilbury. With new personalisation and gift services, the opportunities to individualise and play are endless – from bespoke fragrance blending to product customisation through engraving, embossing and UV printing, as well as options to accessorise products with stickers and charms (at MAC and Jo Malone).
Game Changing Beauty Experiences
Within the main hall, sight lines have been prioritised to allow clear views and better navigation and accessibility, with thirty-five 15ft tall decorative columns clearly defining the space.
A new state-of-the-art LED lighting scheme ensures that both product and skin tones are perfectly lit and the architecture of the Beauty Hall at the beating heart of the London store is complemented. Here, 37 brands have created a new counter, sustainably made, with dedicated space for large format digital content concepts. New counters include Charlotte Tilbury, Pat McGrath Labs, Hourglass, Dior, Tom Ford, MFK, Prada, Loewe, Jo Malone and Aesop joining exclusive flagships for brands Victoria Beckham Beauty, Rabanne Beauty, Valentino, Dries Van Noten and Burberry.
At the Beauty Concierge, customers can book in for beauty appointments, masterclasses and expert advice across every brand. A playful menu of 10 Beauty services includes a Beauty Bag Makeover and a Selfridges Beauty Tour. A team of 8 dedicated artist-experts – who between them speak over 20 languages – can offer objective advice, passion for product and insider knowledge across Selfridges’ 300 plus beauty brands, with a focus on colour.

























































